['Privacy Policy\n\nWelcome to our online platform operated by SwiftParcel Logistics Ltd. We are committed to protecting and respecting your privacy in accordance with applicable data protection laws including the General Data Protection Regulation (GDPR).\n\nInformation We Collect\n\nWe collect personal information that you provide to us when using our services or communicating with us. This may include your name, address, contact details, payment information, and details necessary for parcel delivery and tracking.\n\nAdditionally, we automatically collect technical data such as IP addresses, browser type, and usage data through cookies and similar technologies to improve your experience on our site.\n\nHow We Use Your Information\n\nYour information is used to:\n\n- Provide, process, and manage deliveries, parcel tracking, and shipment services.\n- Communicate with you regarding your orders, feedback, or inquiries.\n- Comply with legal and regulatory requirements.\n- Improve and tailor our services and customer experience.\n- Prevent fraud and ensure security.\n\nLegal Basis for Processing\n\nWe process your personal data based on one or more of the following legal grounds:\n\n- Performance of a contract (e.g., delivery services you request).\n- Compliance with a legal obligation.\n- Legitimate interests pursued by us or a third party, provided your rights do not override those interests.\n- Your consent, where applicable.\n\nData Sharing and Disclosure\n\nWe may share your data with trusted third-party service providers involved in delivery, payment processing, and customer support, strictly for the purposes of fulfilling your orders.\n\nWe do not sell or rent your personal data to third parties. We may disclose your information if required by law, legal process, or governmental request.\n\nData Retention\n\nWe retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Once data is no longer required, we securely delete or anonymize it.\n\nYour Rights\n\nUnder applicable data protection laws, you have the following rights regarding your personal information:\n\n- Right to access the data we hold about you.\n- Right to rectify inaccurate or incomplete data.\n- Right to erasure of your personal data, subject to legal limitations.\n- Right to restrict or object to processing.\n- Right to data portability.\n- Right to withdraw consent at any time, where processing is based on consent.\n- Right to lodge a complaint with a supervisory authority.\n\nTo exercise these rights, please contact us by mail at:\n\nSwiftParcel Logistics Ltd \n47 Kingsway \nHolborn Tower, 4th Floor \nLondon, Greater London \nWC2B 6TP \nUnited Kingdom\n\nSecurity\n\nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.\n\nCookies and Tracking Technologies\n\nOur online platform uses cookies to enhance your user experience and to gather analytics. You can control cookie preferences through your browser settings, but disabling some cookies may affect service functionality.\n\nThird-Party Links\n\nOur services may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.\n\nChanges to This Privacy Policy\n\nWe may update this privacy policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on our platform with an updated revision date.\n\nContact Us\n\nFor questions or concerns about this privacy policy or our data protection practices, please write to the address provided above.\n\nThank you for trusting SwiftParcel Logistics Ltd with your delivery needs. Your privacy is important to us.', 0.0012148000000000003, 'gpt-4.1-mini']