Terms and Conditions

1. Introduction

SwiftParcel Logistics Ltd provides same-day delivery, parcel tracking, international shipping, express courier solutions, and e-commerce fulfillment services. These terms govern your use of our services offered through our website and physical operations.

2. Use of Services

By using our services, you agree to provide accurate and complete information as required for delivery and shipping. You accept responsibility for any shipment you initiate through SwiftParcel Logistics Ltd.

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• Services are subject to availability and may vary depending on location.
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• All shipments must comply with applicable laws and regulations.
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• We reserve the right to refuse service for illegal, dangerous, or prohibited items.
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3. Shipping and Delivery

We commit to providing timely and reliable delivery services; however, delivery times are estimates and not guaranteed. External factors beyond our control, such as customs delays or adverse weather conditions, may affect delivery.

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• Customers must provide accurate delivery addresses and be available or provide access for receipt.
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• SwiftParcel Logistics Ltd is not responsible for losses resulting from inaccurate address information or failure to receive.
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• Risk of loss passes to the recipient upon delivery acceptance.
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4. Tracking and Privacy

Our parcel tracking system allows you to monitor shipments. We collect personal data necessary to process and fulfill orders in accordance with applicable data protection laws.

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• Personal information is securely stored and used solely for delivery and customer service purposes.
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• We do not share personal information with unauthorized third parties.
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5. Payment and Charges

All payments for services must be made in full before shipment commenced unless otherwise agreed. Charges are based on service type, parcel size, weight, destination, and delivery speed.

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• Additional fees may apply for customs, duties, or special handling.
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• Refunds or compensation requests will be subject to our policies and contractual agreements.
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6. Liability and Limitations

SwiftParcel Logistics Ltd limits its liability to the maximum extent permitted by law. We will not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our services.

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• Liability for lost or damaged parcels is limited according to declared value and service terms.
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• Customer must notify us immediately of any loss, damage, or delivery issues.
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7. Intellectual Property

All content, logos, graphics, and trademarks on this website and associated materials are the property of SwiftParcel Logistics Ltd or its licensors. You may not reproduce or use them without prior written consent.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our services after changes constitutes acceptance of the updated terms.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in London.

10. Contact Information

If you have any questions relating to our Terms and Conditions, please contact us at our registered office: